How we do business is as important as the business we do.
Follow the rules and act ethically — Speak up when others don't
The Kansas City Southern Railway Company (KCSR) does not tolerate work place misconduct or unethical behavior. As a company stakeholder, you have a responsibility to maintain high standards of business conduct and to Speak Up! when you become aware of workplace misconduct or unethical activity. How we do business is as important as the business we do. Maintaining high standards of conduct ensures a solid reputation of excellence and integrity for you and the company. The pleasant work environment that results leads to more opportunities, enhanced safety and security. All stakeholders are victims when standards of conduct and ethics are violated. Consequences for not following the rules can include discipline, up to and including termination. But that's not all — workplace misconduct and unethical activity causes low morale, decreased productivity, lawsuits, claims, fines or restrictions on business activities — and that hurts us all.
You should feel comfortable raising any workplace concern with a supervisor, a company official or through the Speak Up! line at 800-727-2615, which is staffed by an outside vendor. It is your responsibility to report any of the following:
Think before you act. Ask yourself:
If you answer yes to any of these questions, the action is very likely wrong. If the answer is unclear, don't take a chance. Consult company policies or speak to management. When you think before you act, and make the right decision, you uphold high standards — and set a good example for others to follow.
1. If you see or suspect unethical conduct, don't ignore the situation. Say stop.
2. Talk to a supervisor or the appropriate department head.
3. Report your concern to the Speak Up! line at 800-727-2615 — anonymously if you prefer.
Speak Up! is operated by The Network, an independent company that provides reporting services to hundreds of companies worldwide. The toll free number is available 24 hours a day, seven days a week. When you call, an interviewer will document the situation in detail. You do not need to give your name and your call will not be recorded.
The information is then relayed to KCSR management to look into your claim and investigate, where appropriate.
In a few minutes, you've done your part to make KCSR a better place to work for all of us.