August 05, 2019
On September 2, 2019, the Kansas City Southern Railway Company will reduce forces in observance of Labor Day.
Service requests for this day should be emailed to Customer Solutions by 10:00 a.m. on Friday, August 16th, 2019.
Service requests will not guarantee service on the day requested. If no request is sent, it will be understood that no service is needed. Once all requests have been received, the local operation will attempt to secure resources to perform service and will communicate if the request can be honored or not.
We appreciate your being a loyal customer and we look forward to continuing to serve you.
Customer Solutions Center