December 06, 2017
In a continuous effort to be innovative and efficient, effective January 2, 2018, Kansas City Southern is implementing an upgrade to our current ALK PC*Miler Rail software package used in both the US and in Mexico to version 23. This widely used software provides route mileage used in the calculation of fuel surcharge for those customers to which this calculation would apply.
For customer invoices reflecting mileage-based fuel surcharge, the rail distance provided by this updated software will be used to calculate your mileage for fuel surcharge purposes. For those customers who are billed using the percentage fuel method, this will not affect your invoice.
Should you have any questions related to this software upgrade, please do not hesitate to contact our KCSR Customer Solutions Center in the US or our KCSM Customer Solutions Center in Mexico.
We appreciate your being a loyal customer and we look forward to continuing to serve you.