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Service Interruption Update

January 31, 2019

On January 14, 2019, the main line on the Caltzontzin and Acambaro Districts became blocked due to civil protests occurring on or near the Kansas City Southern de Mexico’s (KCSM) track impeding our ability to continue without risk to the protestors. This mainline interruption impacted service to and from both the Port of Lazaro Cardenas and Toluca resulting in KCSM issuing a force majeure and document limitations (embargos).

We are encouraged that one of the areas previously blocked has been cleared by the protestors and has passed inspection by our transportation team. However, other blockages remain and we are anxiously awaiting the protestors to clear the network. We are poised and ready to inspect the tracks once cleared to resume traffic. As soon as we have the all clear to resume service, we will notify you. Until this time, please note that are still in stand-by mode.

We remain cautiously optimistic that the mainlines will all clear soon but, in matters of civil protests, risk remains as they are not in our control. We will be monitoring the situation closely and will communicate should the status change.

Please do not hesitate to contact our KCSR Customer Solutions or KCSM Customer Solutions team with any questions you may have.

As always, we thank you for your understanding and patience.