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Thanksgiving Holiday Service Plan

October 26, 2017

Attention Carload customers:

The Kansas City Southern Railway Company will reduce forces on November 23 and 24, 2017, in observance of the Thanksgiving holiday.

Service requests for our carload customers for these days should be emailed to Customer Solutions by 10:00 a.m. on November 3rd.

Although requests received are not a guarantee of service on these days, once all requests are received, the local operation will attempt to secure resources to perform service on the day requested. If no request is received, it will be understood that no service is needed.


For our Intermodal customers:

In observance of the Thanksgiving holiday, The Kansas City Southern Railway Company will have the following gate hours at each of our Intermodal facilities.

Dallas, TX (WIT)
Thursday, 11/23/17, Gates will close at 06:00
Friday, 11/24/17, Gates will re-open at 06:00
Saturday, 11/25/17, Normal hours

Jackson, MS
Thursday, 11/23/17, Gates will close at 06:00
Friday, 11/24/17, Gates will re-open at 06:00
Saturday, 11/25/17, Normal hours

Kansas City, MO (IFG)
Thursday, 11/23/17, Gates will close at 06:00
Friday, 11/24/17, Gates will re-open at 06:00
Saturday, 11/25/17, Normal hours

Laredo, TX
Thursday, 11/23/17, Gates will close at 06:00
Friday, 11/24/17, Gates will re-open at 06:00
Saturday, 11/25/17, Normal hours

Houston, TX (Kendelton)
Thursday, 11/23/17, Gates will close at 06:00
Friday, 11/24/17, Gates will re-open at 06:00
Saturday, 11/25/17, Normal hours

All interchange traffic has the possibility of being delayed 24-48 hours depending upon the interchange location.

Thank you for your understanding as our employees celebrate this holiday with their families.