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CONTACTS

 
Contacts in KCS
Customers U.S. Mexico
Customer Solutions – Service inquiries, operational issues, tracking, billing Customer Solutions Center
800-GO-TO-KCS (468-6527)
Customer Solutions Center
01-800-849-6145 from Mexico
1-888-812-9512 from the U.S.



Investor Relations U.S. Mexico
Investor Inquiries – Questions from institutional shareowners, financial media on company strategy, financials, stock performance William H. Galligan
816-983-1551

Brian Steadman
816-983-1501

 
Shareholder Inquiries – Questions about individual accounts, stock held in brokerage accounts, address changes, lost stock certificates Computershare Trust Company, N.A.
Toll-Free in U.S. and Canada:
800-884-4225

Outside the U.S or Canada:
781-575-4706

 
Request a Hard Copy – Annual report, 10K, 10Q, charters, governance, guidelines, etc. Corporate Secretary
888-800-3690

 


Employees U.S. Mexico
Human Resources Human Resources
866-625-1312 phone
816-983-1108 fax

Human Resources
81-81-58-76-79 phone
Payroll Payroll
1-800-451-6269 phone
816-218-0107 fax

Francisco Quevedo
52-81-83-05-78-00 ext. 7915
Employee Assistance Program www.ndbh.com
800-624-5544

Recursos Humanos
52-81-83-05-78-00 ext. 7064
                                                                                                                 
                                                        
                                                                                                                 

                                                         
 
                                                                                                                  

                                                         
Employment Verification – Employment and wage information The Work Number
800-367-5690

Recursos Humanos
52-81-83-05-78-00 ext. 7064
Employee Stock Purchase Plan &
Matching Gift Program
Corporate Secretary
888-800-3690

 
                                                                                                                  

                                                         
Speak Up! Line – Report harassment, discrimination, intimidation, etc. anonymously if preferred.

800-727-2615 01-800-5-22-20-22


Careers U.S. Mexico
Apply – Login-in, password, information security Technical Support
866-803-9663

Reclutamiento y Seleccion
52-81-83-05-78-00 ext. 7712


Media U.S. Mexico Panama
Inquiries – Information, statements, interviews, photos, video

Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
Tom Kenna
011-507-317-6070


Suppliers U.S. Mexico
                                                                                                                 

                                                        

                                                        
Jenice Elley

Maribel Garcia

                                                        


                                                         
                                                         
                                                         

                                                        

                                                         
                                                         
                                                        

                                                           

 

                                                         

                                                         

                                                        
                                                                                                                 

                                                        

                                                        


                                                        
                                                        
                                                        


                                                         
                                                        

                                                        


                                                        

                                                        


                                                        

                                                        
                                                        

                                                        

                                                         

                                                        

                                                         

                                                        





Property U.S. Mexico
Real Estate – Buildings/Property available for sale/lease Glen Ebeling
816-983-1224

Roberto Vilchis Ortega
52-55-9178-5624

Utility Crossing Permits &
Grade Separation Projects
Sri Honnur, P.E.
816-983-1138

Gilberto Martinez Vaquero
818-305-7800 ext. 7714
Railroad Protective Liability Insurance – Required for working on railroad rights of way

Railroad Protective Solutions
877-551-1677

 


About KCS U.S. Mexico
Report Emergency or Suspicious Activity Critical Incident Desk
877-527-9464

Critical Incident Desk
81-8305-7957
General Information Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
Utility Crossing Permits &
Grade Separation Projects
Sri Honnur, P.E.
816-983-1138

Gilberto Martinez Vaquero
818-305-7800 ext. 7714
Public Safety – Request an Operation Lifesaver presentation, Crossing closures, New crossings, Quiet Zones

Danny Lites
318-453-4016

Rogelio Hernandez Vega
01-55-91-78-56-51
                                                                                                                  

                                                        
Industrial Development – Viable rail-served economic development opportunities Industrial Development


Rogelio Hernandez Vega
01-55-91-78-56-51
                                                                                                                                                                               

                                                        
Claims – Personal injury, property damage Non-Emergency
816-983-1410

Emergency – Critical Incident Desk
877-527-9464

 
                                                                                                                 

 
Environment – Hazmat outreach training programs Steve McNealy
816-983-1588

Marco Gonzalez
0181-8305-7800 ext. 7392
Charitable Giving – Request a donation, eligibility, request status, sponsorship fulfillment Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
Holiday Train – Schedule details, request a stop in your community, make a donation, purchase merchandise, media inquiry

Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
                                                                                                                 

                                                         
                                                                                                                 

                                                        
                                                                                                                 

                                                        
KCS Identity Usage – Logos, trademarks, pictures
Request Application

Request Application
KCS Merchandise – Purchase logoed merchandise

Company Store

Company Store
History – Operations, locomotives, track, depots, pictures

Kansas City Southern Historical Society

National Railroad Museum
52-222-774-01-04


                                                                                                                   


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