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CONTACTS

 
Contacts in KCS
Customers U.S. Mexico
Customer Solutions – Service inquiries, operational issues, tracking, billing Customer Solutions Center
800-GO-TO-KCS (468-6527)
Customer Solutions Center
01-800-849-6145 from Mexico
1-888-812-9512 from the U.S.



Investor Relations U.S. Mexico
Investor Inquiries – Questions from institutional shareowners, financial media on company strategy, financials, stock performance William H. Galligan
816-983-1551

Brian Steadman
816-983-1501

 
Shareholder Inquiries – Questions about individual accounts, stock held in brokerage accounts, address changes, lost stock certificates Computershare Trust Company, N.A.
Toll-Free in U.S. and Canada:
800-884-4225

Outside the U.S or Canada:
781-575-4706

 
Request a Hard Copy – Annual report, 10K, 10Q, charters, governance, guidelines, etc. Julie Powell
Nancy Gallagher
888-800-3690

 


Employees U.S. Mexico
Human Resources Human Resources
866-625-1312 phone
816-983-1108 fax

Human Resources
81-81-58-76-79 phone
Payroll Payroll
1-800-451-6269 phone
816-218-0107 fax

Francisco Quevedo
52-81-83-05-78-00 ext. 7915
Employee Assistance Program www.ndbh.com
800-624-5544

Recursos Humanos
52-81-83-05-78-00 ext. 7064
Employee Safety – Transportation, Administration Eddie Jameson
318-676-6627

Franco Minghi
52-81-83-05-78-00 ext. 7823
Employee Safety –Mechanical Casey Hall
318-676-6364

Franco Minghi
52-81-83-05-78-00 ext. 7823
Employee Safety – Engineering Ricky Briggs
318-676-6130

Franco Minghi
52-81-83-05-78-00 ext. 7823
Employment Verification – Employment and wage information The Work Number
800-367-5690

Recursos Humanos
52-81-83-05-78-00 ext. 7064
Employee Stock Purchase Plan &
Matching Gift Program
Julie Powell
Nancy Gallagher
888-800-3690

 
Employee Communications – KCS News Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
Speak Up! Line – Report harassment, discrimination, intimidation, etc. anonymously if preferred.

800-727-2615 01-800-5-22-20-22


Careers U.S. Mexico
Apply – Login-in, password, information security Technical Support
866-803-9663

Reclutamiento y Seleccion
52-81-83-05-78-00 ext. 7712


Media U.S. Mexico Panama
Inquiries – Information, statements, interviews, photos, video

Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
Tom Kenna
011-507-317-6070


Suppliers U.S. Mexico
Asset Disposition (Reclamation and Sales) David Bird
318-676-6095

Martha Moya
52-81-8305-7476

Contracts and Certificates of Insurance


Jenice Elley
816-983-1518
Jenice Elley
816-983-1518
Credit Card Management


Tiffany Lovelace
816-983-1333
Tiffany Lovelace
816-983-1333
Engineering Services Procurement

Sheri Lesmeister-Brown
816-983-1902

Carlos Reyna
52-81-8305-7631
Engineering Material Procurement
Karina Peralta
816-983-1537

Karina Peralta
816-983-1537

 

Engineering Material Management

Jeff Dryden
318-375-4956

Martha Moya
52-81-8305-7476
Fleet Management Dan Yarbrough
816-983-1253

Dan Yarbrough
816-983-1253

Fuel Procurement


Manuel Elizondo
816-983-1823

Manuel Elizondo
816-983-1823
General and Administrative


Tiffany Lovelace
816-983-1333
Cesar Hernandez
52-81-8305-7830

Information Technology


Melissa Smith
816-983-1433

Melissa Smith
816-983-1433


Mechanical Material and Services Procurement

David Bird
318-676-6095
Brent Brown
816-983-1240

Mechanical Material Management

David Bird
318-676-6095

Martha Moya
52-81-8305-7476

Supplier Diversity

Sharon Cruz
816-983-1481

Sharon Cruz
816-983-1481



Property U.S. Mexico
Real Estate – Buildings/Property available for sale/lease Glen Ebeling
816-983-1224

Roberto Vilchis Ortega
52-55-9178-5624

Utility Crossing Permits &
Grade Separation Projects
Sri Honnur, P.E.
816-983-1138

Gilberto Martinez Vaquero
818-305-7800 ext. 7714
Railroad Protective Liability Insurance – Required for working on railroad rights of way

Railroad Protective Solutions
877-551-1677

 


About KCS U.S. Mexico
Report Emergency or Suspicious Activity Critical Incident Desk
877-527-9464

Critical Incident Desk
81-8305-7957
General Information Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
Utility Crossing Permits &
Grade Separation Projects
Sri Honnur, P.E.
816-983-1138

Gilberto Martinez Vaquero
818-305-7800 ext. 7714
Public Safety – Request an Operation Lifesaver presentation, Crossing closures, New crossings, Quiet Zones

Danny Lites
318-453-4016

Rogelio Hernandez Vega
01-55-91-78-56-51
Government Relations Kevin McIntosh
816-983-1987

Rogelio Hernandez Vega
01-55-91-78-56-51
Industrial Development – Viable rail-served economic development opportunities Kevin McIntosh
816-983-1987

Rogelio Hernandez Vega
01-55-91-78-56-51
Community Concerns – Rough crossings, horn blowing, encroachments, vegetation
For concerns about trains in crossings, call 877-527-9464 (U.S.) or 81-8305-7957 (Mexico)                                                              
Kevin McIntosh
816-983-1987

Rogelio Hernandez Vega
01-55-91-78-56-51
Claims – Personal injury, property damage Non-Emergency – Karen Dennis
816-983-1410

Emergency – Critical Incident Desk
877-527-9464

 
Environment, S.A.R.A. Title III Emergency Planning and Community Right to Know – First responder emergency preparedness for chemical releases and regulatory reporting for hazmat shipments Janet Sommerhauser
816-983-1603

 
Environment – Hazmat outreach training programs Steve McNealy
816-983-1588

Marco Gonzalez
0181-8305-7800 ext. 7392
Charitable Giving – Request a donation, eligibility, request status, sponsorship fulfillment Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
Holiday Train – Schedule details, request a stop in your community, make a donation, purchase merchandise, media inquiry

Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
Southern Belle  Grant Elliott
816-983-1668

Carlos E. Santiago
818-305-7800 ext. 7212
Photo Submission – For use in calendars or other corporate communications Doniele Carlson
816-983-1372

Rogelio Hernandez Vega
01-55-91-78-56-51
KCS Calendar – Purchase a KCS calendar for $6.00 Barbara Blevins
816-983-1961

Rogelio Hernandez Vega
01-55-91-78-56-51
KCS Identity Usage – Logos, trademarks, pictures
Request Application

Request Application
KCS Merchandise – Purchase logoed merchandise

Company Store

Company Store
History – Operations, locomotives, track, depots, pictures

Kansas City Southern Historical Society

National Railroad Museum
52-222-774-01-04


Web Master Doniele Carlson  


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