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Freight Loss and Damage

Load Design and Cargo Damage Prevention Assistance

No matter what you're shipping you can be assured that your cargo is safe and secure with KCS. Our Damage Prevention Team provides value added expert support whether you're new to rail transportation, introducing new products, experiencing damage problems, or simply reinforcing good loading practices.

We are available to work with you to understand the Association of American Railroads loading rules or design unique loading patterns that will protect your product from potential damage while getting the most out of rail transportation capabilities.

The information below will provide some general guidelines for loading your goods but if you need answers to questions, recommendations or load designs please click on the ‘contacts’ tab to reach a KCS Damage Prevention expert.

For more information about cargo liability, claim filing or loss and damage prevention questions, please select an area listed in the left navigation.

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