Kansas City Southern Values

Strong values are the foundation of Kansas City Southern's growth and success. Our values are a legacy handed down through generations of corporate leadership and carried out every day by our employees.


We recognize that safety is our first priority. All employees are responsible for their own safety and the safety of others and are empowered to take the actions necessary to accomplish this goal.

Customer focus

We are focused on satisfying our customers by consistently meeting or exceeding their service expectations. This is accomplished by promising only what we can deliver and always delivering on what we promise.

Financial results

We are committed to providing a financially strong company for our customers, employees and shareholders by reliably executing our service commitments, effectively managing our company resources and strategically investing for growth.


We recognize that individual efforts contribute to the success of our company, and employees are given ownership of the processes they control and the responsibility for the outcome of their effort.


We support an environment of honest, open communication where dialogue, information sharing and diverse perspectives are valued and individual contributions are encouraged and respected.

Quality principles

We operate our company with a focus on meeting our customers’ requirements through effective planning and control, teamwork, fact-based decision making and a continuous pursuit of process improvement.

KCS legacy

We honor and carry on the unique legacy of KCS – its ambitious, entrepreneurial spirit and "can-do" attitude. We continue our tradition of being committed to family and being responsible citizens in the communities where we live and work.