United States
Mexico
Corporate | US Phone | US Email | MX Phone | MX Email | Info |
General Information | 800-GO-TO-KCS (468-6527) | csolutions@kcsouthern.com | 011-81-8852-7777 | Vozdelcliente@kcsms.com.mx | |
Government Relations | 011-52-55-9178-5617 | GovernmentRelations@kcsms.com.mx | |||
Investor Inquiries | 816-983-1501 | Questions from institutional shareowners, financial media on company strategy, financials, stock performance | |||
Request a Hard Copy | 888-800-3690 | CorpSec@kcsouthern.com | Annual report, 10K, 10Q, charters, governance, guidelines, etc. | ||
Utility Crossing Permits & Grade Separation Projects | 816-983-1138 | Permits@kcsouthern.com | 011-52-81-305-7800 ext. 7714 | Permits@kcsms.com.mx | |
Webmaster | Webmaster@kcsouthern.com |
Culture | US Phone | US Email | MX Phone | MX Email | Info |
Website Accessibility | 816-983-1626 | EEOCoordinator@KCSouthern.com |
Community | US Phone | US Email | MX Phone | MX Email | Info |
Charitable Giving | 011-52-55-9178-5651 | Ccorporativa@kcsms.com.mx | |||
Community Concerns | 011-52-81-8305-7957 | CommunityConcerns@kcsms.com.mx | Rough crossings, horn blowing, encroachments, vegetation, for concerns about trains in crossings | ||
Environment | 816-983-1588 | Environment@kcsouthern.com | 011-52-81-8305-7720 | Environment@kcsms.com.mx | Hazmat outreach training programs |
Holiday Trains | 011-52-55-9178-5651 | Ccorporativa@kcsms.com.mx | |||
Speak Up! Program | 800-727-2615 | www.kcsouthern.ethicspoint.com | 01-800-436-0158 | www.kcsouthern.ethicspoint.com | Report safety issues, security concerns, misconduct involving Company employees, etc., anonymously if preferred. |
US Phone | US Email | MX Phone | MX Email | Info | |
Customer Solutions | 800-GO-TO-KCS (468-6527) | csolutions@kcsouthern.com | 01-81-8852-7777 from Mexico. 1-888-812-9512 from the U.S. |
vozdelcliente@kcsms.com.mx | Service inquiries, operational issues, tracking, billing |
Freight Claims | 816-983-1825 | kcsrfreightclaims@kcsouthern.com | 1-888-812-9512 ext.7944 from the U.S. 011-52-81-8305-7900 ext.7944 from Mexico |
freightclaims@kcsms.com.mx | Cargo damage or theft |
Industrial Development | 816-983-1544 | IndustrialDevelopment@kcsouthern.com | 011-52-55-9178-5116 | IndustrialDevelopment@kcsouthern.com | Viable rail-served economic development opportunities |
Public Safety | 318-676-6296 | PublicSafety@kcsouthern.com | Request an Operation Lifesaver presentation, Crossing closures, New crossings, Quiet Zones | ||
Real Estate | 816-983-1396 | RealEstate@kcsouthern.com | 011-52-55-9178-5624 | RealEstate@kcsouthern.com.mx | Buildings/Property available for sale/lease |
Report Emergency or Suspicious Activity | 877-527-9464 | Critical Incident Desk | 011-52-81-8305-7911 | Critical Incident Desk |
Human Resources | US Phone | US Email | MX Phone | MX Email | Info |
Career Application Technical Support | 866-803-9663 | Support@silkroad.com | atalento@kcsms.com.mx | ||
Employee Assistance Program | 800-356-0845 | www.paseap.com (Org code: KCSR) |
01-800-999-2233 | www.orienta-me.com | |
Employee Stock Purchase Plan & Matching Gift Program | 888-800-3690 | CorpSec@kcsouthern.com | |||
Employment Verification | 800-367-5690 | The Work Number | 011-52-81-8852-7371 | rh@kcsms.com.mx | Employment and wage information |
Human Resources | 866-625-1312 | HResources@kcsouthern.com | 011-52-81-8852-7371 | rh@kcsms.com.mx | |
Payroll | 1-800-451-6269 | Ewmpayroll@kcsouthern.com | 011-52-81-8305-7800 ext. 7915 | nominas-finanzas@KCSouthern.com |
Suppliers | US Phone | US Email | MX Phone | MX Email | Info |
Accounts Payable | A@kcsouthern.com | cuentasporpagar@kcsms.com.mx | |||
Engineering Material Management | 318-375-4956 | Purchasing@kcsouthern.com | |||
Suppliers | Purchasing@kcsouthern.com | Purchasing@kcsouthern.com.mx | This contact can be used for all aspects of Supplier including but not limited to procurement, credit card management, contracts and supplier diversity. |
US Phone | US Email | MX Phone | MX Email | Info | PAN Email | PAN Phone | |
Media Inquiries | 011-52-55-9178-5651 | Ccorporativa@kcsms.com.mx | Information, statements, interviews, photos, video | tkenna@panarail.com | 011-507-317-6070 |