January 20, 2020
The Kansas City Southern Railway Company will reduce forces on February 17th, 2020, in observance of Presidents’ Day.
Service requests for this day should be emailed to Customer Solutions by 10:00 a.m. on January 31st, 2020.
Please note that requests submitted are not a guarantee of service on these days. Once all requests have been received, the local operation will attempt to secure resources to perform service. If no request is submitted, it will be understood that no service is needed.
We appreciate your being a loyal customer and we look forward to continuing to serve you.
Customer Solutions Center