June 25, 2020
KCSM places a high priority on ensuring that our lines are maintained and operating at their optimal performance. We are dedicated to performing preventative Maintenance of Way work to avoid emergency repairs or unsafe conditions. The safety of our employees, our customers’ shipments and the communities we serve is a top priority.
For us to be successful in end-to-end service, we look for collaboration with our customers and partners at the facilities we serve. As such, we wanted to take this time to remind those of you with private tracks that maintaining those is an obligation to ensure the safety of the shipments and people, and to prevent service interruptions due to the need for emergency repairs.
KCSM performs annual inspections on privately owned track used by KCSM to access a facility. In an effort to minimize the inconvenience for all parties of these inspections, here are a few items to keep in mind:
We thank you in advance for your partnership in ensuring your lines are maintained to the same standard we hold for our KCSM network.
Should you have any questions on this communication or the industry track inspections, please do not hesitate to contact KCSM Customer Solutions.
We look forward to continuing to serve you safely and efficiently. Thank you for your partnership and for being a loyal customer.