March 25, 2020
KCS continues to operate, leveraging our business continuity plan as shared in our last update on March 20th.
Several cities, counties and states along the KCS network are now “shelter in place” or on other restrictions due to COVID-19. The rail industry is considered essential and as such, shipments, including cross-border shipments, continue unaffected. No changes to our business continuity plans have so far been necessary due to these restrictions.
We recognize that many industries are making shifts in their supply chains related to production and shipping and we are adjusting trip plans and transportation schedules where necessary to align with these changing demands. These changes may affect the schedules of your shipments. Sales and Marketing representatives will be in touch with those customers who may experience a significant shift in their current trip plans. And, because these can change frequently and temporarily, please note that the trip plans on our Explore Shipping Options may vary slightly during this time.
KCS is fully engaged and committed to all our stakeholders as we continue to work through this pandemic, never losing sight of our vision to be the fastest-growing, best-performing, most customer-focused transportation provider in North America.
While the environment continues to change at record speeds, you have our commitment to keep you updated on any material changes to the status of our operations or any new actions we take to adjust to evolving customer needs.
Please feel free to refer to our website under Rail Resources for COVID-19 resources and updates.
Thank you for being a loyal customer or partner and may you all remain healthy.