May 25, 2021
Yesterday, we reported a service interruption on the New Orleans Subdivision near McElroy, LA due to flooding.
We are pleased to report that the line has reopened. As standard after any repair work, we will proceed cautiously as we monitor the maintenance performed. Please expect delays until the backlog has been alleviated and normal speeds can be resumed over the affected area.
We appreciate your patience and understanding on this service interruption and the resulting delays.
If you have questions related to this communication, please don’t hesitate to contact KCSR Customer Solutions team for assistance. The team will be monitoring the situation and can provide additional information specific to this area of our network.
Thank you for being a loyal KCS customer.