January 04, 2021
Currently, Kansas City Southern de Mexico is currently experiencing a service interruption on the Tamasopo District on the L Line, specifically between El Balcon and Cafetal. This is impacting service between San Luis Potosi and Tampico.
Crews are on location and are making the necessary assessments and repairs to have the line reopened as soon as possible.
It is estimated that the line will reopen by tomorrow afternoon, Tuesday, January 5, 2021. Should this date be extended, we will communicate to you with the new estimated reopen date.
Please note that once the line has reopened, customers should expect some delays until the backlog has been alleviated and normal speeds can be resumed over the affected area.
If you have questions related to your shipments, please don’t hesitate to contact KCSM Customer Solutions team for assistance who will be monitoring the situation and can provide additional information specific to your shipment.
We apologize for any inconvenience and are working to resolve as quickly as possible.
Thank you for being a loyal customer.