January 05, 2021
As we communicated yesterday, Kansas City Southern de Mexico is currently experiencing a service interruption on the Tamasopo District on the L Line area, specifically between El Balcon and Cafetal. This is impacting service between San Luis Potosi and Tampico.
The line is expected to open later this evening. Should this date be extended, we will communicate to you with the new estimated reopen date.
Crews are on location and are making the necessary repairs to have the line reopened as soon as possible.
Please note that once the line has reopened, customers should expect some delays until the backlog has been alleviated and normal speeds can be resumed over the affected area.
If you have questions related to your shipments, please don’t hesitate to contact KCSM Customer Solutions team for assistance who will be monitoring the situation and can provide additional information specific to your shipment.
We apologize for any inconvenience and are working to resolve as quickly as possible.
Thank you for being a loyal customer.