April 27, 2020
The Kansas City Southern Railway Company will reduce forces in observance of Memorial Day on Monday, May 25, 2020, however through-train service will continue as usual over the weekend preceding Memorial Day.
Service requests for this day should be emailed to Customer Solutions by 10:00 a.m. on Friday, May 8th, 2020. Please note that requests submitted are not a guarantee of service on these days. Once all requests have been received, the local operation will attempt to secure resources to perform service. If no request is submitted, it will be understood that no service is needed.
We appreciate your being a loyal customer and we look forward to continuing to serve you.
Customer Solutions Center