November 04, 2021
Attention Carload customers:
The Kansas City Southern Railway Company will reduce forces on November 25 and 26, 2021, in observance of the Thanksgiving holiday.
Service requests for our carload customers for these days should be emailed to Customer Solutions by 10:00 a.m. on November 10th.
Although requests received are not a guarantee of service on these days, once all requests are received, the local operation will attempt to secure resources to perform service on the day requested. If no message is received, it will be understood that no service is needed.
For our Intermodal customers:
In observance of the Thanksgiving holiday, The Kansas City Southern Railway Company will have the following gate hours at each of our Intermodal facilities.
All interchange traffic has the possibility of being delayed 24-48 hours depending upon the interchange location.
Thank you for your understanding as our employees celebrate this holiday with their families