Customer Advisory – SAT Custom Processing update

February 09, 2024

On Thursday, February 8, we notified you that the Mexico's customs system (SAT) was experiencing an outage which impacted some railway processing operations at all Mexico gateways.

We have been notified that the issues have been resolved and Custom processing has resumed. 

Should you have any questions related to this communication, you may contact our Customer Solutions Center in Mexico.

Thank you for your patience.